Cell phone contract
<p> In September 2015 I have handed in my phone for (glass) repairs at teh repair centre in Midrand . The phone was on a contract that was only 3 months old at the time. Since then I have'nt heard from MTN and I am paying a contract for which I do not have a phone. Please refer to my previous complaint. I did not get any repsonse after I have sent the required detail</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
REQ: **********
mike
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
REQ: **********
mike
Best regards,