Cell phone contract
<p> In September 2015 I have handed in my phone for (glass) repairs at teh repair centre in Midrand . The phone was on a contract that was only 3 months old at the time. Since then I have'nt heard from MTN and I am paying a contract for which I do not have a phone. Please refer to my previous complaint. I did not get any repsonse after I have sent the required detail</p> <p>IMEI NO. ********** ********** 2</p> <p>REQ: ********** </p>
Good Day Andrew,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the Hellopeter site automatically converts the numbers to stars in order to protect you if you don't post privately, this means we are unable to see it the reference number and the IMEI number. Please add this information under 'Client Reference' on the Review Information.
Without your ID number, Cellphone number in question, Reference number or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Andrew,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the Hellopeter site automatically converts the numbers to stars in order to protect you if you don't post privately, this means we are unable to see it the reference number and the IMEI number. Please add this information under 'Client Reference' on the Review Information.
Without your ID number, Cellphone number in question, Reference number or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
IMEI NO. ***
Cell phone : ***
ID no : ***
IMEI NO. ***
Cell phone : ***
ID no : ***