Cell phone contract
<p>In September 2015 I have handed in my phone for (glass) repairs at teh repair centre in Midrand . The phone was on a contract that was only 3 months old at the time. Since then I have'nt heard from MTN and I am paying a contract for which I do not have a phone.</p> <p> </p> <p>Thanks</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our discussion we require the IMEI number or the job card number for the handset to be located. I have also requested the repair centre to contact you to find a way to resolve this situation.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our discussion we require the IMEI number or the job card number for the handset to be located. I have also requested the repair centre to contact you to find a way to resolve this situation.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
IMEI NO. ***
IMEI NO. ***
I am waiting for a response please!
I am waiting for a response please!
REQ: **********
I am waiting for a response
REQ: **********
I am waiting for a response