Cele Nthabiseng

God day, i have been a good customer for MTN SA and not even a single day i ever defaulted on my contract since i owned a phone *** id number ***. I received a shocking experience with them 2 months back on the 20th of May 2019. A gentle man called me and offered me a promotion deal, he said i am currently paying R 149 on my billing deal and getting 2 gig at during the day and night and he is offering me a great deal where i will get 3 gig at night and day. He advised that the difference in my payment installment will only be 3 rand. I was excited and on the other hand advised him that this deal is too good to be true, and he said it is like that and if i am not happy i can cancel it. One month passed and i called MTN June 2019 to cancel the deal and they advised me that my deal is on the one i took before 2 gig at night and day. I left it only to found out that MTN deceive their customer and treat them badly i was debited R 499 this month instead of R 379 the usual payment. When i called them today 21 August 2019 they advised me that they did the migration packaging i cancelled 2 months back and they are also over charging me on that package. I called their cancellation department and they advised that they send the email to customer care and unable to transfer me to that department. i want that ****en deal to be canceled as the MTN consultant **** and i want that deal reversed and they must just take me back to the previous package and refund me my money back or cancel the ****en contract. i didnt budget for the ****en R499 per month and how can i take such a stupid deal where MTN offers the deal for 4 gig on R199 per month and R 149 per month. i am pretty much clued up with their data offer its just that stupid guy who called me and **** about the offer, sort out this nonsense or cancel the my contract i do not mind to pay R219.99 to cancel this contact.