AA
Ashley A

1 reviews | Active since Nov 2017

07 Aug 2018, 09:11

CCISA MTN, horrible service.

CCISA Mtn is billing for a router I don't have anymore I phoned mtn and nobody is helping me all they say is the issue has been escalated. I cancelled the router in June and it is now August and no body is helping me.

0
Replies (4)
MTN South Africa
MTN South Africa's reply20 Aug 2018, 14:38
Official

Good day

We tried calling you on your cell phone number as reflected on the Hello Peter site, it went to voice mail. We then sent you an email to your gmail account as reflected on the Hello Peter site on the 07/08/2018 at 15:00 but we have not had any response to it.

Please do not hesitate to contact us should you require further assistance.

Warm Regards

Sizwe Schoeman

Complaints Management team

MTN South Africa
MTN South Africa's reply20 Aug 2018, 14:38
Official

Good day

We tried calling you on your cell phone number as reflected on the Hello Peter site, it went to voice mail. We then sent you an email to your gmail account as reflected on the Hello Peter site on the 07/08/2018 at 15:00 but we have not had any response to it.

Please do not hesitate to contact us should you require further assistance.

Warm Regards

Sizwe Schoeman

Complaints Management team

MTN South Africa
MTN South Africa's reply20 Aug 2018, 14:39
Official

Good day

We tried calling you on your cell phone number as reflected on the Hello Peter site, it went to voice mail. We then sent you an email to your gmail account as reflected on the Hello Peter site on the 07/08/2018 at 15:00 but we have not had any response to it.

Please do not hesitate to contact us should you require further assistance.

Warm Regards

Sizwe Schoeman

Complaints Management team

MTN South Africa
MTN South Africa's reply20 Aug 2018, 14:39
Official

Good day

We tried calling you on your cell phone number as reflected on the Hello Peter site, it went to voice mail. We then sent you an email to your gmail account as reflected on the Hello Peter site on the 07/08/2018 at 15:00 but we have not had any response to it.

Please do not hesitate to contact us should you require further assistance.

Warm Regards

Sizwe Schoeman

Complaints Management team