1 reviews | Active since Nov 2010
CAT S60 phone
<p>I app**** for a CAT S60 upgrade on the MTN website. I spoke to CAT earlier the week to confirm that the phone is available. CAT told me that the MTN Cresta branch does have stock. I then got a phone call from the MTN agents saying that I can upgrade my tablet and dataplan, but they do not have stock of the CAT S60. Although they advertize it on their website....</p> <p>After I told her that the Cresta branch does have stock, she said she will get back to me about the stock (She never did phone me back)... Guess what, I get a delivery today with a new tablet, but no CAT S60.</p> <p>MTN your service suck, I've been with you guys for more than 10 years, you have lost a loyal client today..</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***