CM
Carol-lee Moh
1 reviews | Active since Mar 2015
25 Mar 2015, 14:11
Carol-Lee Moh ***
i have been a client with mtn with the last 5 years i have fallen behind on my payments for the last 3 months and have been trying to contact MTN on 808 for the last two month to arrange a payment before being handed over yet i am still not able to get hold of anyone could some please contact me on the (headline) number i supp**** you with as soon as possable i work 7:30 - 16:00
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Replies (1)
MTN South Africa's replyOfficial
13 Apr 2015, 11:31Hello Carolmoh,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply13 Apr 2015, 11:31
Official
Hello Carolmoh,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***