Carelessness

Not resolving complains thus wasting and robbing customer time while acting like they will help. Example are the follow references involving 9,000 YelloBuck or loyalty points transferred on 18 August 2022 from *** to *** their unresolved references that show MTN is carelessness are:- (1) REQ*** (2) REQ*** (3) *** (4) *** (5) *** (6) *** Some I spoke to at MTN are Buyisile; Snqobile; Nontethelelo; Nontshatshambo; Siziphiwe and Zamabhengu From Jack ***