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Abdul D
1 reviews | Active since Aug 2015
17 Aug 2015, 13:38
Capped Account
I upgraded my account and requested that my account be capped so as to avoid out of bundle billing. This was never done and now I'm receiving bills for more than R11K. I reported this to MTN to have resolved. I have made numerous calls to the manager to get feedback and to-date I have heard nothing .
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Replies (1)
MTN South Africa's replyOfficial
03 Sept 2015, 16:59Hello abduldol,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We are busy working on the request and will give you feedback once this has been done.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We are busy working on the request and will give you feedback once this has been done.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply03 Sept 2015, 16:59
Official
Hello abduldol,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We are busy working on the request and will give you feedback once this has been done.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We are busy working on the request and will give you feedback once this has been done.
Kind Regards,
Alice van der Merwe
***
Best regards,