JM
James M
1 reviews | Active since Jun 2015
26 Jun 2015, 13:36
Cap on Business contract of R250???
After the renewal of my contract 6 months ago, my phone is dead after two to three weeks in the month every month. Contacted the MTN store and was told it is a system error and i should call 808 to correct. The 808 number is a hoax as it only plays bad music. Have send four emails to their customer care service without a reply.
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MTN South Africa's replyOfficial
09 Jul 2015, 12:08Hello Jamesmackenzie,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that we have looked into your number and there are no suspensions on the line and it has been in use right through the month. If the issue is with the actual device then you will need to have it booked in for it to be assessed for faults.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that we have looked into your number and there are no suspensions on the line and it has been in use right through the month. If the issue is with the actual device then you will need to have it booked in for it to be assessed for faults.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply09 Jul 2015, 12:08
Official
Hello Jamesmackenzie,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that we have looked into your number and there are no suspensions on the line and it has been in use right through the month. If the issue is with the actual device then you will need to have it booked in for it to be assessed for faults.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that we have looked into your number and there are no suspensions on the line and it has been in use right through the month. If the issue is with the actual device then you will need to have it booked in for it to be assessed for faults.
Thank you
Wenzile Masina
REQ:***