MS
Mike S

1 reviews | Active since Sept 2016

05 Sept 2016, 13:11

Cant win with anyone - Worst provider i have been with.

<p>My phone got ****** 2 months ago, No one can help me by blocking it , no one can give me my IMEI to block it so i can report it stone. Taken 2 full days off work to go to shops and still no one can help me. Send about 5 hours on the call centre and still no help. Moving from Cell C was the worse move i made. Please can someone from MTN phone me and help me. You have all my details from the Autopage merge but no one can get me my infomation to put my isurence claim in which is with you too....After this , i will put a stop to payments to see if that gets your attention. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply07 Sept 2016, 15:04
Official

Thank you for your post.

We are sorry for the inconveniences that you experienced as a result of this.

Please be advised that a document which has the device imei has been emailed to you.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ: **********