RM
Ramaano M
1 reviews | Active since Jul 2018
30 Jul 2018, 14:29
Cant sent sms
Good day
kindly sort out my sms. its been 3 months and i can't send sms. for 3 months i have been taken from pillar tom post. my life is on hold i cant active my banking apps because of this MTN. please sort out my sms, and refund me the monies for 3 moths unused sms's. if u cant sort it out please send your delivery guys to collect your device and cancel my contact. please follow up on the following cases,. smc/ ********** 6295 22-6-18 /smc/ ********** 00 30-07-18 ********** 50 30-07-18
MODB
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Replies (2)
MTN South Africa's replyOfficial
31 Jul 2018, 06:30Good day Ramaano,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that we have received several complaints from FNB customers who are unable to send sms'. Kindly check with your bank as well. As the issue seems to be isolated to your banking.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply31 Jul 2018, 06:30
Official
Good day Ramaano,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that we have received several complaints from FNB customers who are unable to send sms'. Kindly check with your bank as well. As the issue seems to be isolated to your banking.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
RM
Ramaano M's updateReviewer Update
31 Jul 2018, 07:34Dear Ishe
Please note that i cannot send normal sms to any number. im banking with Capitec and i cant activate the app because i have to send a confirmation sms.
RM
Ramaano M's update31 Jul 2018, 07:34
Reviewer Update
Dear Ishe
Please note that i cannot send normal sms to any number. im banking with Capitec and i cant activate the app because i have to send a confirmation sms.