Cant resolve cancel contract and handed to court

<p>My company took over my contract from MTN to Vodacom in July , this is where things got bad , for many months MTN continued to Debit my account which I had to reverse everytime and my phone calls and emails explaining and to get them to stop , after many trys the debits finally stoped . No in January 2017 I recieve a SMS that MTN handed me over to Hammond Pole for collection of R9000 and some change which now has effect my personal credit record and I cannot get this resolve with MTN , I have tried calling customer care who revert me to legal , legal dont return my calls or emails and Hammond Pole tell me to go through MTN , So am in Limbo with a bad credit record sitation and alot of frustration.</p> <p>When Vodacom submitted the port request to MTN it was approved by MTN. When there are an early termination fee this would have been declined from MTN side. MTN can not advise why this was not done?</p> <p>If we knew that the contract was still in term we would have waited for the contract term to end and then port, but we never received a decline request or notification for early termination fees.</p> <p> </p>