1 reviews | Active since Feb 2015
Cant give MTN new banking details
To whom it may concern<br> <br> I have closed my one bank account. I get an SMS from MTN to say that I need to pay them but they don't include a bank account number. I am now trying to get someone to please give me my last statement (as my accountant's will need it). I have been to the Hyde Park store and they cannot help me. I have had three calls to the 808 number and each time they tell me that I am to call Lizel Morris on ***. Not only have I tried to call this number but I have also asked the operators on each of my calls to get Lizel to call me. No such luck.<br> <br> I am due for an upgrade but cannot get one unless I settle the one month outstanding debt - which I am completely happy to do.<br> <br> I have wasted the best part of an hour in the last day being treated like an idiot. Don't get on their SME list. Because you are a small business they want to hold on to you for dear life but don't want to service you. Amazing. If I don't have any joy I will be porting my number else where.<br> <br> Are you out there Lizel Please call me ***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you have already been assisted, you details have been amended and the upgrade has also been processed.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you have already been assisted, you details have been amended and the upgrade has also been processed.
Thank you
Wenzile Masina
REQ:***
