cant give me proper solution

<p>I have recharged my account 3 times and each time after making a call and then checking on my balance , i find that my account balance is R0.00 so on monday i called the call center and the consultant did a good job on customer care but failed to explain to me why this always is happening , i recharged my account at 5:20 and made two calls , one was only 60 seconds and the second one was a voicemail, i loaded it with R10.00 and i checked my balance and it was R9.15 . But what puzzled me is that i did not send any sms's from then and acording to the agent on the phone , he said i sent messages continuoisly from 5:21 till 5: 45 when at that time i was doing shoping . they trying to pay their debt to nigeria through us now i really hate that and they had the nerve to say i am not sharing a number with someone , but still say that the number was recycled . what about the other people that still call ing on that number maybe they should be investigated also here about not switching those number off and give pple new ones </p>