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anrique W
1 reviews | Active since Jun 2015
09 Jun 2015, 14:54
cant get through when you phone and if you mail no
I need to change my contract to pre paid but cant get feedback from customers service I have mailed them on the 28 of may and did not get any feedback if I phone there is no answer I hold for more than 10 min. Then when I go to the shop they said that they can help me I must phone
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Replies (1)
MTN South Africa's replyOfficial
15 Jun 2015, 13:58Hello anrique ,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Unfortunately I could not get hold of you on the number provided, *** . May you kindly provide us with the cellphone number or Account number of the line that you would like to cancel and migrate to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Unfortunately I could not get hold of you on the number provided, *** . May you kindly provide us with the cellphone number or Account number of the line that you would like to cancel and migrate to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply15 Jun 2015, 13:58
Official
Hello anrique ,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Unfortunately I could not get hold of you on the number provided, *** . May you kindly provide us with the cellphone number or Account number of the line that you would like to cancel and migrate to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Unfortunately I could not get hold of you on the number provided, *** . May you kindly provide us with the cellphone number or Account number of the line that you would like to cancel and migrate to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***