1 reviews | Active since May 2016

04 May 2016, 07:55

cant get invoice

i was transferred from autopage to mtn, since then i cant get my invoices. ive tried to register on my mtn it wont let me, i get to the otp part , i enter pin it returns error, not mtn business i need my invoices

0
Replies (1)
MTN South Africa
MTN South Africa's reply05 May 2016, 08:09
Official

Thank you for your post.

We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.

Kindly be advised that a request has been logged with the billing department to resend the invoice dated 2016-03-16 to 2016-04-16, REQ:***.

Please may you call 1761 from your cellphone if you are still experiencing problems with accessing the MTN website.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.

Regards,

Ayanda 

REQ:***

 

 

Best regards,