cG
clint G
1 reviews | Active since Feb 2015
06 Feb 2015, 21:04
cant get hood of call centre
Myself and my wife has been trying to contact the call centre. With no luck. We would like to query her cell phone bill. Since the mtn stores close to us said they cant help us. Everytime u call it either ends the call or u hang for 10 minutes. We have tried more than 10 times to get hold of them. I have used my phone aswell with no luck.
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Replies (1)
MTN South Africa's replyOfficial
21 Feb 2015, 09:03Hello cgallie323,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that we have escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that we have escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply21 Feb 2015, 09:03
Official
Hello cgallie323,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that we have escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that we have escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***