1 reviews | Active since Jul 2010
CANT GET HOLD OF MTN LEGAL DEPARTMENT
<p>As from the 3rd August 2016 I have been trying to get hold of MTN Legal department.</p> <p> </p> <p>I have sent emails and not getting any response</p> <p> </p> <p>I have been contacting the customer care and they have been doing the same, sending emails</p> <p> </p> <p>I need to resolve the issue with my suspended line</p> <p> </p> <p> </p>
Good day Xolelwa,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal department management team for urgent attention and to revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Xolelwa,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal department management team for urgent attention and to revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Hi Ayanda
Thank you for your response
I hope this matter will be resolved today
Regards
Xoli
Hi Ayanda
Thank you for your response
I hope this matter will be resolved today
Regards
Xoli