JC
Joe C
1 reviews | Active since Sept 2009
01 Oct 2015, 15:44
Cant get hold of call centre
The worst cell phone company to get hold of on a landline. If they request the cell phone number you type the number then the hache key then the phone goes engaged. Or you get as far to wait for the first consultant the phone start ringing then engaged. How do you get hold of MTN for help if you cant use your cellphone .Because they cut a pay as you go phone not on contract.
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Replies (1)
MTN South Africa's replyOfficial
01 Oct 2015, 16:02Hello joecil,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that on our systems it shows that the number was on contract under the Foschini Retail Group please call them on *** (chargeable call) and request them to reactivate your number.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that on our systems it shows that the number was on contract under the Foschini Retail Group please call them on *** (chargeable call) and request them to reactivate your number.
Kind Regards
Siphumezo
Ref#: ***
MTN South Africa's reply01 Oct 2015, 16:02
Official
Hello joecil,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that on our systems it shows that the number was on contract under the Foschini Retail Group please call them on *** (chargeable call) and request them to reactivate your number.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that on our systems it shows that the number was on contract under the Foschini Retail Group please call them on *** (chargeable call) and request them to reactivate your number.
Kind Regards
Siphumezo
Ref#: ***