Cant get hold of Call Centre

Item: MTN South Africa
Rating: 2
Author: Ntombikazi T

Whats happening with the MTN Call Centre I cant seem to get through to an agent!!! I have been trying since last week, it just cuts u off, my iphone cant connect to the network and I dont know why!! Its time to change I cant bear the lack of service anymore

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Replies (1)

MTN South Africa's replyOfficial

01 May 2015, 10:54

Hello ntombi_lb,

Thank you for your post.

Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

According to our records, your number is connected. Should you still encounter a problem, please contact our data help desk by dialling *** from your MTN cell phone.

We would like to assure you that we are actively working to improve our service levels.

Regards
Veronica
REQ:***

MTN South Africa's reply01 May 2015, 10:54

Official