RJ
Rene J
1 reviews | Active since May 2011
02 Jun 2015, 09:52
Cant get hold of anyone
Good day<br> I have been trying to speak to anyone at the call centre regarding my account since last week.I have 3 accounts with MTN.2 accounts was closed and last night my debit order went of for R1 000 more?How does this work?I cant get hold of anyone.Can someone contact me to explain??
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Replies (1)
MTN South Africa's replyOfficial
02 Jun 2015, 10:43Hello Johnsons,
Apologies for the inconvenience experienced,please be advised that due to industrial action, the call centre is unavailable. Please note that the matter has been referred to relevant department .They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
REQ:***
Apologies for the inconvenience experienced,please be advised that due to industrial action, the call centre is unavailable. Please note that the matter has been referred to relevant department .They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
REQ:***
MTN South Africa's reply02 Jun 2015, 10:43
Official
Hello Johnsons,
Apologies for the inconvenience experienced,please be advised that due to industrial action, the call centre is unavailable. Please note that the matter has been referred to relevant department .They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
REQ:***
Apologies for the inconvenience experienced,please be advised that due to industrial action, the call centre is unavailable. Please note that the matter has been referred to relevant department .They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
REQ:***