VV
Vicki V
1 reviews | Active since May 2011
30 Sept 2015, 15:45
Cant get balance of bundle
The application myMTNza does not work for months now.<br> MTN can't give me the pin the telephone computer voice asks for before I can get a balance.<br> I can't do the *141# because it's a data contract and it does not come with a phone.<br> Not technical nor call Center can help me. <br> I spend 2 hours on the phone with various agents none of which could help me.<br> <br> Please phone me urgently<br>
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MTN South Africa's replyOfficial
30 Sept 2015, 21:32Hello Vicki79,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly visit your nearest MTN store to have the service uninstalled and reinstalled try test it.
wram regards
mike
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly visit your nearest MTN store to have the service uninstalled and reinstalled try test it.
wram regards
mike
MTN South Africa's reply30 Sept 2015, 21:32
Official
Hello Vicki79,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly visit your nearest MTN store to have the service uninstalled and reinstalled try test it.
wram regards
mike
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly visit your nearest MTN store to have the service uninstalled and reinstalled try test it.
wram regards
mike