WC
Wessel C
1 reviews | Active since May 2015
19 May 2015, 08:57
Cant get a hold of Legal at MTN
Came back from America after seven months to find out my number doesn't work. Went in to a local MTN branch to find out what happened, all they could tell me is contact MTN legal department. After many attempts and hours on the phone all I got was the same jingle. Tried the next day in hope I can find any success but to know avail. Still don't have a working phone number and going to get a pre paid number later on today.
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Replies (1)
MTN South Africa's replyOfficial
19 May 2015, 14:52Hello flikkie,
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
I do apologize for the service that you have been receiving, I have since escalated this matter for our management team within the legal department to get in touch with you to assist further.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
I do apologize for the service that you have been receiving, I have since escalated this matter for our management team within the legal department to get in touch with you to assist further.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
MTN South Africa's reply19 May 2015, 14:52
Official
Hello flikkie,
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
I do apologize for the service that you have been receiving, I have since escalated this matter for our management team within the legal department to get in touch with you to assist further.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
I do apologize for the service that you have been receiving, I have since escalated this matter for our management team within the legal department to get in touch with you to assist further.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***