Cant contact MTN

I need my MTN billing documents for tax purposes, this month, I have tried for 3 days to get them.<br> <br> They used to be emailed to me as an attachment, now there is a link to the document, but when i click on the link it says the documents have expired. <br> <br> I have tried calling MTN on their help line 808 and wait for a consultant.. but the call just ends after sometime. <br> I have tried going onto the website, to retrieve the documents, and after jumping through all the hoops of getting pins reset using the 808 VM and having my password reset on the website, when I enter in the temporary password sent to me I am asked to change it to a new password, which is like some cryptic guessing game as it took me an hour to find a password that would be accepted. When it was finally accepted, the web page keeps prompting me to change it over and over.. I am now at my wits end!!!<br> <br> Wake up MTN, I now do not have my documents and will not be able to submit them with my employer this month.. !!! I have very annoyed.