CANT COMPLAIN ABOUT SERVICE BECAUSE THERE IS NON!!!!!!

<p>I am writing this complain of behalf of my dad, my dad took his phone in on the 02/11/2016 for repairs because the camera was not working since then he has never received any feedback every time he tries to find out what is happening they just say the phone has not been sent for repairs yet an d that the phone is still at the shop in Rietfontein rd Boksburg , today he went in to say he won't be paying for the contract as he does not have the phone he also wanted to cancel the contract but apparently this is not allowed how can MTN expect you to pay for a service you don’t even receive this is ridiculous we can’t wait to hear the excuse they came up with next. </p>