AB
Annette B
1 reviews | Active since Sept 2013
24 Jun 2015, 09:50
Cant book Cellphone cause MTN is on strike
I bought a (MTN) cell phone from CNA the phone is giving me problems and it is still in warranty went to store where i bought and was told they dont book any MTN phones due to the strike i should go to the Repair Centre in Sandton they will help me. I would like to know is this how MTN treats there customers. Is MTN going back our warranties due to there strike.
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Replies (1)
MTN South Africa's replyOfficial
03 Jul 2015, 13:44Hello Cole12,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we are facing, we are experiencing disruptions in some of our stores.
May you kindly book in your handset for repairs at MTN SP Morningside Service Centre, corner Summit & Rivonia Roads or at any MTN Service Centre closest to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we are facing, we are experiencing disruptions in some of our stores.
May you kindly book in your handset for repairs at MTN SP Morningside Service Centre, corner Summit & Rivonia Roads or at any MTN Service Centre closest to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
MTN South Africa's reply03 Jul 2015, 13:44
Official
Hello Cole12,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we are facing, we are experiencing disruptions in some of our stores.
May you kindly book in your handset for repairs at MTN SP Morningside Service Centre, corner Summit & Rivonia Roads or at any MTN Service Centre closest to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we are facing, we are experiencing disruptions in some of our stores.
May you kindly book in your handset for repairs at MTN SP Morningside Service Centre, corner Summit & Rivonia Roads or at any MTN Service Centre closest to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda