CR
Cobus R
1 reviews | Active since Jul 2011
18 Feb 2015, 09:13
Cannot wait to switch to Vodacom
Mtn is the worst service provider in SA. They never follow up on complaints apart from pathetic responses here. I'm moving my accounts to Vodacom. I'm sick and tired of MTN's poor service
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
27 Feb 2015, 12:14Hello cobusroos,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have noted that you have been dealing with a consultant from our retentions department, who provided you with his email address in order for you to advise him to migrate your contract. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have noted that you have been dealing with a consultant from our retentions department, who provided you with his email address in order for you to advise him to migrate your contract. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply27 Feb 2015, 12:14
Official
Hello cobusroos,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have noted that you have been dealing with a consultant from our retentions department, who provided you with his email address in order for you to advise him to migrate your contract. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have noted that you have been dealing with a consultant from our retentions department, who provided you with his email address in order for you to advise him to migrate your contract. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Best regards,