RP
Robert P

1 reviews | Active since Oct 2011

27 Sept 2016, 11:34

Cannot unsubscribe from Caller Tunez

<p>MTN seems incapable of disabling Caller Tunez accidentally subscribefd to. Have done everything that they say should be done, as well as called their helpdesk to no avail. But still the irritation persists. Are they accountable to nobody?</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply03 Oct 2016, 15:38
Official

Thank you for your post.

We apologize for the delayed response and for any inconvenience incurred.

We have checked the systems and cannot pick up any Caller Tunes activated.

You may check this on the device by using *123*10#

Option 6

Option 1

Option 2

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,

RP
Robert P's update03 Oct 2016, 16:45
Reviewer Update

Of course you would not have found an Caller Tunez activatd - who said it was on my phone??? Duh!