JN
Johan N

1 reviews | Active since Feb 2018

19 Feb 2018, 12:08

Cannot tel me where my tablet is that was submitted for repairs

The tablet was handed in at the MTN Menlyn SHOP g35 on 15 December 2017 for repairs.

By 15 January I have heard nothing from them and Willem informed me that they were waiting for spares.

I followed up regularly and on 6 February I was told that they have returned it to a warehouse and not the shop. They were just trying to reroute it to the shop.

Now two weeks later I am informed that they are still trying to trace it and it is possible that it has been at the warehouse all along and has never even been at the service center.

This is now more than two months,

I suspect they have lost the tablet and is covering it up.

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