AW
Alistair W
1 reviews | Active since Aug 2010
07 Mar 2016, 10:21
Cannot speak to a person
My contract expired and switched to prepaid. I am still able to use data but cannot make / receive calls as my sim is now \not registered\". Tried calling the prepaid \"call centre\" and only automated messages are available. Tried contract and it dumped me because I am on prepaid. So I cannot physically get to anyone via a phone call just to ask.<br> Pathetic!"
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Replies (1)
MTN South Africa's replyOfficial
07 Mar 2016, 21:24Hello awallis,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly note that we tested your number *** today 07/03/2016 its ringing and we checked on the network as well it shows that you are in a position to receive and make calls.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly note that we tested your number *** today 07/03/2016 its ringing and we checked on the network as well it shows that you are in a position to receive and make calls.
warm regards
mike
REQ:***
MTN South Africa's reply07 Mar 2016, 21:24
Official
Hello awallis,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly note that we tested your number *** today 07/03/2016 its ringing and we checked on the network as well it shows that you are in a position to receive and make calls.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly note that we tested your number *** today 07/03/2016 its ringing and we checked on the network as well it shows that you are in a position to receive and make calls.
warm regards
mike
REQ:***