CANNOT SEEM TO CANCEL MY EXPIRED CONTRACT!!

So - while it seems that MTN have excellent service, customer services and a marketing appeal to their clients, absolutely NO attention is given to those wanting to cancel their contracts (Which by the way is passed the 24month mark)<br> I have signed my cancellation form, submitted it to the staff at the Cape Gate branch (All the necessary steps as far as i am aware of, was taken) This was 2 MONTHS AGO. The staff informed me that the MTN Call Center are striking, and that they don't know when they will have time to handle my request. Once again - after TWO MONTHS of submitting my cancellation - 2 MONTHS WORTH OF DEBIT ORDERS WENT OBVIOUSLY ALSO WENT OFF. I need URGENT ASSISTANCE IN MY CANCELLATION - as i do have another contract with another company to pay monthly. This is absolutely unfair to say the least, AND UNACCEPTABLE!