DJ
Diane J
1 reviews | Active since Jun 2015
13 Jun 2015, 11:32
Cannot remove un-authorized Caller Tunes
Good Day,<br> <br> I have some damned caller tune on my number, which I never subscribed to or requested.<br> <br> I received an sms this morning stating exactly the following \Y'ello! Your CallerTunez service will expire on 2015-06-14 and will be renewed automatically for 50c/week. Reply STOP to opt out. More info *120*10#"<br> <br> I rep**** \""STOP\"" to *** and got this response: \""Sorry"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
22 Jun 2015, 10:17Hello DMJ118,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the caller tune has been cancelled on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the caller tune has been cancelled on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply22 Jun 2015, 10:17
Official
Hello DMJ118,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the caller tune has been cancelled on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the caller tune has been cancelled on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***