1 reviews | Active since Sept 2017
Cannot receive calls on sim ***
Hi Experienced a faulty prepaid sim on the 30/08/2017. Did a sim swap on the same day with number ********** and was able to make calls but not receive calls and sms. To date can still not receive calls or sms.
Logged a call on 30/08 with Reference No. ********** 0653 and call was closed with no resolution. Went to the MTN Midrand walk in Center and new called with Ref. # ********** on Siebel was logged.
Please help
Regards Hemal ********** 357 (temp)
Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the complaint to the prepaid department to investigate and give you feedback on this. You may contact them as well on 173, this service is free from any MTN sim card.
Kindly be advised that Hello Peter change all digits to ** we cannot see this information.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the complaint to the prepaid department to investigate and give you feedback on this. You may contact them as well on 173, this service is free from any MTN sim card.
Kindly be advised that Hello Peter change all digits to ** we cannot see this information.
Kind Regards,
Alice van der Merwe
Best regards,