Cannot reach MTN Insurance

<p>So, just over a year has passed after receiving my (what I thought was a new phone) from MTN insurance, and now I am having even worse problems with my device. The problems dont stop there! When MTN sent me one of their refurbished mobile devices, I never received an updated IMEI number in order for me to log repairs. Worst of all, I called the ********** as supp**** by the call centre, I was on hold for more than 25 minutes, and when I was next in line, the call went dead! This is once again super frustrating! You pay everymonth, and then when you call for support, you cannot get hold of anyone! </p> <p> </p> <p>To add insult to injury, I will probably be without a phone for 5 weeks... And i cannot because I am planning my wedding! </p> <p> </p> <p>IS MTN ever gonna treat me fairly????? </p> <p> </p> <p>SUPER ANNOYED WITH THE ****PY SERVICE!!!</p>