1 reviews | Active since Dec 2010

27 Jan 2017, 08:09

CANNOT RATE SERVICE AS THERE IS NONE!!!!

<p>I'VE BEEN TRYING TO GET SOMEONE TO ASSIST ME FOR WEEKS NOW TO GET MY LINES ACTIVATED AGAIN BUT NOT EVEN REMOTELY CLOSER TO RESOLVING THE ISSUE. EACH PERSON SENDS ME FROM ONE DEPARTMENT TO ANOTHER AND THEN I GET CUT OFF. SEND MESSAGE ON FACEBOOK PAGE, POSTED ON FACEBOOK PAGE, NO RESPONSE. </p> <p>PLEASE CONTACT MY WIFE OR ME ON ********** OR ********** URGENTLY OR WE HAVE TO CANCEL THESE CONTRACTS.</p> <p>EDRICH KERN</p> <p>DREAM LOSS ADJUSTERS</p>

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Replies (3)
MTN South Africa
MTN South Africa's reply02 Feb 2017, 15:57
Official

Good day Edrich,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly include the number in question in the information section as including it in the body of the post stars out the digits as it is sensitive information. Once that is received we can then further assist you with your query.

Thank you

Kind regards

MTNSA

's update09 Feb 2017, 16:09
Reviewer Update

Thank you for the reply.

Unfortunately I do not know how to do this. Do you have an email address where I can sent the number.

Kind regards

's update15 Feb 2017, 18:57
Reviewer Update

Hi, i'm still waiting for an e-mail address? Dont you think we should cancel these accounts? Can anyone please just HELP ME???!!