sK
simonne K
1 reviews | Active since May 2011
23 Jun 2015, 17:52
cannot port!!
altech autopage have app**** to port my mtn number to vodacom.<br> there has been no response from mtn sp<br> they are holding my number hostage!!!!<br> my contract ended on the 19th of june and i have sent numerous letters on cancellation<br> i cannot get hold of any call centre for mtn sp<br> <br> please port my number with immediate effect to vodacom ***!!!<br> i am leaving after 15 years of loyalty
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
26 Jun 2015, 16:21Hello simka,
We are truly sorry for the inconvenience caused and for the breakdown in service.
We can confirm that we've now escalated the matter directly to our Port Support Team to get the port processed. You will receive confirmation of this being done.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
We can confirm that we've now escalated the matter directly to our Port Support Team to get the port processed. You will receive confirmation of this being done.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply26 Jun 2015, 16:21
Official
Hello simka,
We are truly sorry for the inconvenience caused and for the breakdown in service.
We can confirm that we've now escalated the matter directly to our Port Support Team to get the port processed. You will receive confirmation of this being done.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
We can confirm that we've now escalated the matter directly to our Port Support Team to get the port processed. You will receive confirmation of this being done.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,