CANNOT MAKE OR RECEIVE CALLS FOR THE PASTED 3 WEEKS ON MY CONTRACT WITH MTN

<p> </p> <p>HI </p> <p> </p> <p>I have been a loyal customer to mtn for over 10 Years, however for the pasted 3 weeks i have been experiencing problems with my line were i cannot make or receive calls and check my balance or purchase airtime, I have been in contact with the customer service department however i have now noticed that the customer service department keeps dropping the call on me. I am at a trying time in my life were i have family members that in hospital (ICU) and they cannot get in contact with me and i also use my phone for work as well. Today is a perfect example I have people from work trying to call me from 4am this morning to inform me off a person that has passed away however they could not get in contact with me as my phone was going straight to voicemail. I am really disappointed with the level of service i received, I am actually thinking of moving to telkom mobile as soon as my contact is up.</p> <p> </p> <p>Kind regards </p> <p>Disappointed customer </p>