1 reviews | Active since Mar 2018
Cannot make or get calls 7days now
Ever since 21st im unable to make or get phone calls or sms... but ussd code works and internet works...
I have called mtn customer care Dailey...
I have paid my account via debit order and if gothave voice bundle and data...
They have suspended my line and reconnected... Multiple tickets have been logged and apparently resolved 21st 23rd 25th tickets i know off... call baring is off and according mtn i must be abele to make calls and sms...
Mtn store is trying to help but is unable sim swap also is advised will not work by mtn and call centre...
Everything seems to run to a dead end and still im unable to make use of my mtn contract sim...
This experience is costing me a temp sim... airtime data just to be able to do my job
The number is ********** 651 Get hold of me **********
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do not pick up that the sim card is suspended. The request was sent to the back end support team to assist.
Please reboot the device tomorrow to se if this is working.
Kind Regards,
A lice van derMerwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do not pick up that the sim card is suspended. The request was sent to the back end support team to assist.
Please reboot the device tomorrow to se if this is working.
Kind Regards,
A lice van derMerwe
Complaints Analyst
Best regards,