PP
Pranam P
1 reviews | Active since Oct 2011
02 Dec 2015, 15:00
Cannot make any calls!
On Monday 30/11/2015 I tried making a call but was unable to. I am unable to even dial voicemail. I can receive calls and I can use data. I've called the call centre from another phone who reset my sim card and asked me to restart my phone but still nothing. It is now 3 days!
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Replies (1)
MTN South Africa's replyOfficial
07 Dec 2015, 09:44Hello Pepe.P,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please dial this code on your handset, #330*0000# it w ill cancel all active barrings on the sim. if the problem persists test the sim in a different handset. If the sim works that means the issue is with handset.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please dial this code on your handset, #330*0000# it w ill cancel all active barrings on the sim. if the problem persists test the sim in a different handset. If the sim works that means the issue is with handset.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply07 Dec 2015, 09:44
Official
Hello Pepe.P,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please dial this code on your handset, #330*0000# it w ill cancel all active barrings on the sim. if the problem persists test the sim in a different handset. If the sim works that means the issue is with handset.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please dial this code on your handset, #330*0000# it w ill cancel all active barrings on the sim. if the problem persists test the sim in a different handset. If the sim works that means the issue is with handset.
Regards
Thabelo
REQ:***
Best regards,