Cannot login to MTN Active account

Hello,<br> <br> I have had a complaint logged for ages now.<br> <br> I have been on the phone with your call centre multiple times!<br> <br> Here is my reference number: ***<br> <br> I am a new contract holder and have just had problem after problem.<br> <br> When I try log in to my MTN Active account, I get the following error: Error<br> An error has occurred. Please contact Customer service.<br> <br> This is not due to incorrect username or password, it is an error on your system. <br> <br> <br> Nobody on your call centre helplines can assist, I just get transferred and transferred.<br> <br> As a result of this, I am unable to manage my contract. This needs to be fixed immediately. <br> <br> I spoke on the phone this morning 10:30 AM with Zanelele Tshabalala call reference <br> *** and she told me this would be resolved today, so I am expecting this to occur. <br> <br> I look forward to your prompt response with a solution to my problem. <br> <br> phone number: ***<br> <br> Id number: ***<br> <br> <br>