SN
Sharon N
1 reviews | Active since Jun 2013
17 Apr 2015, 12:47
Cannot Get throught the 808 Call Centre
Good Day <br> <br> My Handset was ****** almost a month ago. I have been trying to contact the MTN 808 call centre with no success. MTN is always apologetic that their call centre is too busy.<br> <br> I feel like I first have to donate a leg and a kidney before I can get through to the call centre to get service from my so called service provider. How else do I block my handset since I cannot get through to the busy call centre? 808 call centre sucks.
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MTN South Africa's replyOfficial
29 Apr 2015, 12:36Hello Sharon23,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Our records show that this matter has been resolved per reference number ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity Kotu
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Our records show that this matter has been resolved per reference number ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity Kotu
REQ:***
Best regards,
MTN South Africa's reply29 Apr 2015, 12:36
Official
Hello Sharon23,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Our records show that this matter has been resolved per reference number ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity Kotu
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Our records show that this matter has been resolved per reference number ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity Kotu
REQ:***
Best regards,