JY
Jacqui Y
1 reviews | Active since Jan 2016
20 Jan 2016, 10:20
Cannot get through to the call Centre
Please assist. I cannot get through to the call centre. The call keep cutting from both my cell and my landline.<br> <br> Thank you
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Replies (1)
MTN South Africa's replyOfficial
22 Jan 2016, 11:33Hello jyoung123,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per our conversation, you advised that your father was assisted at the store.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per our conversation, you advised that your father was assisted at the store.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply22 Jan 2016, 11:33
Official
Hello jyoung123,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per our conversation, you advised that your father was assisted at the store.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per our conversation, you advised that your father was assisted at the store.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,