jC
jonathan C
1 reviews | Active since Mar 2014
08 Apr 2015, 10:24
Cannot get through to customer service
I have been trying for two weeks now to get through to MTN/SP using my Cell phone Dialing 808 and also using a land line dialing 083 1 808 and as soon as it asks me if i want to be transferred to a operator it hangs up on me. this is very frustrating and i would like to be able to get through when ever i want, I'm not prepaid I'm a paying contract customer
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Replies (1)
MTN South Africa's replyOfficial
24 Apr 2015, 11:38Hello snd2sno81,
Thank you for posting.
Please accept our apologies for the delayed response.
We are currently experiencing high call volumes in our call centres and apologise for any inconvenience this may have caused.
Please furnish us with more detail in order for us to look into the matter and assist you promptly.
Regards
Jean
req:***
Thank you for posting.
Please accept our apologies for the delayed response.
We are currently experiencing high call volumes in our call centres and apologise for any inconvenience this may have caused.
Please furnish us with more detail in order for us to look into the matter and assist you promptly.
Regards
Jean
req:***
Best regards,
MTN South Africa's reply24 Apr 2015, 11:38
Official
Hello snd2sno81,
Thank you for posting.
Please accept our apologies for the delayed response.
We are currently experiencing high call volumes in our call centres and apologise for any inconvenience this may have caused.
Please furnish us with more detail in order for us to look into the matter and assist you promptly.
Regards
Jean
req:***
Thank you for posting.
Please accept our apologies for the delayed response.
We are currently experiencing high call volumes in our call centres and apologise for any inconvenience this may have caused.
Please furnish us with more detail in order for us to look into the matter and assist you promptly.
Regards
Jean
req:***
Best regards,