CANNOT GET THROUGH TO CONTACT CENTRE TO BUY DATA

Item: MTN South Africa
Rating: 2
Author: charlene C

I have tried for 4 days to buy data using the *141* method aswell as dialing 141 and I still cannot buy data. I need to convert my current airtime to data and I get told that these are errors or that it cannot be done at this time. I have tried calling the call centre which you cannot get through to because the voice prompts do not offer you that option on 173.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

01 Apr 2015, 17:34

Hello chaz85,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.

It brings pleasure to know that your query is now resolved,as per our systems and our telephonic conversation.Your level of patience is highly appreciated,here at MTN.

Regards,
Charles,
REQ:***

MTN South Africa's reply01 Apr 2015, 17:34

Official