SZ
Saffer72 ZA
1 reviews | Active since Mar 2009
30 Nov 2015, 09:29
Cannot get through to a consultant
Dialling 808, and choosing 1, 0 to speak to a consultant, the line gets dropped every time. I have an account query, and need to speak to someone, but can't.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
01 Dec 2015, 09:54Hello shivanj,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
As per our telephone conversation, you advised that you are being assisted by your credit controller.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
As per our telephone conversation, you advised that you are being assisted by your credit controller.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply01 Dec 2015, 09:54
Official
Hello shivanj,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
As per our telephone conversation, you advised that you are being assisted by your credit controller.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
As per our telephone conversation, you advised that you are being assisted by your credit controller.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,