rS
raymond S
1 reviews | Active since Jan 2011
18 Sept 2015, 15:59
Cannot Get Signed onto MTN Active
After having sent all required forms into the DIC and having had a response cannot get loaded onto MTN Active 9 days later.<br> <br> very poor service - cannot believe it takes 9 days to load customers on the service - Definitely moving to Vodacom
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Replies (1)
MTN South Africa's replyOfficial
19 Sept 2015, 13:04Hello rstorger,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly contact 1761 from your MTN number for assistance on MTN Active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly contact 1761 from your MTN number for assistance on MTN Active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply19 Sept 2015, 13:04
Official
Hello rstorger,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly contact 1761 from your MTN number for assistance on MTN Active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly contact 1761 from your MTN number for assistance on MTN Active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,