TC
Tristan C
1 reviews | Active since Dec 2017
05 Jun 2019, 10:18
Cannot get MTN VPN
I have been trying to get unrestricted apn or MTN VPN activated on my sim card for a very long time and nothing has been done. I wish to use this for gaming. I know that it is free for contract subscribers yet it's so hard to get it activated because no one in store or in the call center knows what it is. I need help as MTN is the most reliable network for me and I need this to open ports for gaming.
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MTN South Africa's replyOfficial
06 Jun 2019, 11:02Good day Tristan,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that a request has been logged with support for unrestricted apn to be loaded on your sim card, we will revert to you with feedback.
Warm Regards, Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that a request has been logged with support for unrestricted apn to be loaded on your sim card, we will revert to you with feedback.
Warm Regards, Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply06 Jun 2019, 11:02
Official
Good day Tristan,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that a request has been logged with support for unrestricted apn to be loaded on your sim card, we will revert to you with feedback.
Warm Regards, Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that a request has been logged with support for unrestricted apn to be loaded on your sim card, we will revert to you with feedback.
Warm Regards, Zanele MazibukoComplaints Management Team
Best regards,