Cannot get MTN to cancel a month to month in for months trying

I would rate them negative if I could.

I have been trying to cancel a contract which went onto Month to Month on 02/2024.

Their support ignore me each time I request that they cancel the Month to Month since 04/2024 that I have been requesting this.

Yet again, they have deducted the amount for the contract again, it is now 08/2024, it has been 4 months!!!!!! Amounting to roughly R1500 ****** from me.

This is not the only issue I have had with them.

I had to contact them to fix the one account I had been paying for months, but due to a location lock, it had never been working.

This they managed to fix recently, though that too had been an issue for over 5 months. Amounting to roughly R1000 they stole from me for services not rendered.

I have been with MTN for roughly 8 years and cannot express how angry or disappointment in them I am

One thing that does happens on time each month is the deduction from my account.

Kerine van Rooyen