KN
Kayreen N
1 reviews | Active since May 2016
13 May 2016, 13:13
Cannot get hold of the Legal Department
I fell behind on my payments but I have been paying for the past 2 months. I have not received invoices since around January so I have no idea how much I owe. I called 808 and was told my account had been sent to the legal department and they gave me 2 numbers to call and those numbers are invalid. I called again and an agent sent a request to the Legal department to call me but that was over a weak ago and no one has called me. My contract number is *** My cell is *** Please help, I do not want to be listed
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Replies (1)MTN South Africa's replyOfficial
16 May 2016, 19:16Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been transferred to the relevant functional unit for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply16 May 2016, 19:16
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been transferred to the relevant functional unit for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
